Responder 10.6.1 Release Contents

Responder is a GIS hosted, distributed Outage Management System (OMS). Responder focuses on providing the most valuable information to the right people for storm restoration and daily operations, allowing them to make informed decisions.
New functionality is described in What's New in 10.6.1?. 

Responder 10.6.1 contains the following bug fixes:

• CLS-62798 - Tab Count Update is failing before refresh.
• CLS-63165 - Ctrl+S is saving switching order cycles to the next switching order.
• CLS-63333 - Table declaration of authorization errors.
• CLS-63385 - Inactive users are still able to log into Responder.
• CLS-63657 - Tag doesn't auto populate when selecting from previous step.
• CLS-63771 - Timeout box is always enabled.
• CLS-63922 - ORA-01013 displays when running Incidents by Customer Report.
• CLS-63929 - Failing Facility_Type Domain creation.
• CLS-64227 - Crew Field lost on Incident Grid after roll-up.
• CLS-64311 - AMI_EVENT not declared in Archive Explorer.
• CLS-64527 - Incident Details pane (AMI Events tab, Calls tab, and loadpoints tab) doesn't update when automatic/manual refresh occurs.
• CLS-64754 - Crew missing on assignment to hazard.
• CLS-64781 - Jumper title is missing localization.
• CLS-64823 - Unable to restore devices on customer data.
• CLS-64925 - Duplicate no source messages that are vague.
• CLS-65145 - Text Vanishes in Dispatch Remarks field.
• CLS-65513 - Failing to process call.
• CLS-65943 - Load Transfer Issue.
• CLS-66098 - Issues with feature removal.
• CLS-66201 - "Could not find edge" warning fills up log files.
• CLS-66443 - FormatDateTime exception in Responder ETR page.
• CLS-66603 - SQL Errors not triggering failover.
• CLS-67297 - Fixed Date Time causing issues with wwitch orders.
• CLS-67755 - COOKTIME_UTC needs to be removed in upgrade scripts.
• CLS-67966 - Incident Report page breaks not working.
• CLS-68213 - Calculated fields are blank after assigning a crew.
• CLS-68277 - Object eference error when assigning non-electric features to switch order steps.
• CLS-68312 - Feature Deletion does not work in non-switch order incidents.
• CLS-64239 - RXIF AMI integration creating extra logs on startup.
• CLS-64591 - Rerunning Install_AMI wiping out configuration steps.
• CLS-65171 - Archive Explorer missing AMI_Event Tab in incident details.
• CLS-65172 - Outage phase values missing from AMI_EVENTS tab of incident details.
• CLS-65406 - RXIF Ping Dowstream Device from ArcMap doesn't include the XY data.
• CLS-66142 - RXIF SCADA Customer Count is inaccurate.
• CLS-68002 - AMI calls submitted within TimeThreshold are not rolled into the Scada Outage when SCADA comes from RxIF.

ReadMe Links

• 10.6.1 is a new release with no prior service packs or patches.

Upgrade Information

All upgrade information is available in Upgrade to 10.6.1.

Installation Instructions

The 10.6.1 installers are complete installers for versions of ArcFM Solution. As such, you will first need to uninstall any version of ArcFM Solution.

PRE-INSTALLATION NOTES

• Ensure that your hardware and software meet the ArcGIS system requirements.
• Ensure that your hardware and software meet the ArcFM Supported Versions. 
• Responder 10.6.1 requires a complete upgrade to ArcGIS 10.6.1. ArcGIS must be upgraded before you upgrade to Responder 10.6.1.
• When you upgrade to Responder 10.6.1, you must upgrade all ArcFM Solution products. Mixed versions of ArcFM Solution products are not supported.
• Responder 10.6.1 requires that you have ArcFM 10.6.1 installed.
• Anti-Spyware must be disabled before installation to avoid interference with the installation. They may be restarted after installation is complete.

IMPORTANT

• Install the applications in the following order. Installing out of order can cause errors.
  1. Responder Client
  2. Responder Server
  3. Responder Web Server
  4.  Responder TroubleMaker

Perform the following steps, in sequence, to install Responder Client, Responder Server, Responder Web Server, and Responder TroubleMaker:

1. Navigate to Downloads.
2. Double-click the Microsoft installer file for this product.
3. Follow the instructions to complete the installation.

Known Issues

• XY and Join Layers Search/Locate Issue on Map Viewer - Clients who use the Responder Web Map Viewer or Switch Order Request Map cannot use the Search tool on XY Event and Join Layers. These layers are excluded from the drop down of available layers for this tool. We recommend using Query Layers instead of XY layers.
• XY Layer Identify Issue on Map Viewer - Clients who use the Responder Web Map Viewer and the Identify tool can only use the 'Replace' Selection Management option when XY layers are in the result set.
  A warning message appears when XY layers are in the result set and any other Selection Management option is chosen. In addition, the Lock tool does not function for rows in XY layers, and no results are returned if identifying on an XY layer that is based on a table rather than a view. We recommend using Query Layers instead of XY layers.
• Join Layer Wildcard Search Issue on Map Viewer - Clients who use the Responder Web Map Viewer or Switch Order Request map cannot use the LIKE search with Join layers. The LIKE search works for all layers that do not include joins. (ESRI Bug NIM094565)
• Join Layers Identify Issue on Map Viewer - Clients who use the Responder Web Map Viewer or Switch Order Request map and use the Identify tool on Join layers may notice that the joined table displays all blank fields in the Attribute Viewer. (ESRI Bug NIM092161)
• Error Message - You may intermittently receive the following exception error message:  "System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index"  A supported hotfix is available from Microsoft. View the following article and follow the instructions to install the hotfix: http://support.microsoft.com/?kbid=836874.
• Web Logon - When using the Responder web for the first time, you can use the Username of administrator with a password of adminpass.
• Unicode Characters - To support Unicode Characters in your database, you must change all fields with a VARCHAR datatype. In Oracle, you need to change the VARCHAR2 to NVARCHAR2, and in SQL Server, change the VARCHAR to NVARCHAR.
• Multiple-Database Setups and Direct Connect with SQL Server - Direct connections to a SQL Server database, that have a multiple-database setup, result in Responder services that intermittently throw an error to the event log:
  "System.Exception: Failed to open FeederSpace --> System.Runtime.InteropServices.COMException (0x80041538): Underlying DBMS error"
  There are no side effects of this error, and your services will work as normal.
• Windows 10 - Windows 10 users will notice less clarity in the grid due to a limitation of the underlying grid technology. (RX-16553)
• Help - Our context sensitive help opens two tabs in a web browser. (Esri BUG-000096609)

License Manager

Responder requires the appropriate licenses before the application can be accessed. Responder has four types of license files:

• ResponderDataServices - This license is used by the data server on the server. You can run multiple instances of the data server on a single server using only one license.
• ResponderDispatcher - This license is used by the client when the user opens ArcMap with a valid Responder license.
• ResponderExplorer - This license is used by the client when the user opens Responder Explorer.
• ResponderPrediction - This license is used by the prediction engine on the server. You can run multiple instances of the prediction engine on a single server using only one license.
• Responder AMI Adapter - This license is used by the AMI Services when processing events from smart meters.
• Responder CIS Adapter - This license is used by the CIS Service when syncing a customer database with the Responder database.
• Responder IVR Adapter - This license is used by the IVR Service when processing calls from an IVR system.
• Responder SCADA Adapter - This license is used by the SCADA Services when processing events from a SCADA system.

Documentation

Schneider Electric no longer ships static help files with each software release. All ArcFM Using and Configuration guides are available in the ArcFM Solution Resource Center. The guides are updated on a regular basis. You can view this information before installing the latest release.